AI for Telecommunications

Core Scientific can help you leverage the data at your fingertips to reduce customer churn and increase customer satisfaction.

Today, only about 5-10% of business enterprises have transformed to a digital AI platform. Recent research shows that is expected to change to over 90% in the next 10 years. 

Telco companies can collect up to 6 billion call records per day - and that number is expected to increase exponentially - too much data for any human or team of humans to crunch. That's where AI can help telecommunications companies get a leg up on their competition: 

• Reducing customer churn by using churn analysis and churn prediction techniques. 
• Analyze customer service calls to ensure customer service and satisfaction levels - including finding gaps and where there could be room for improvement.
• Predictive analytics for enabling data-driven business decisions, making them faster and more responsive.
• Combating fraudulent activity targeting customers - including theft or fake profiles, illegal access or malicious calling schemes.

For telecommunications companies looking to kickstart their AI journey, Core Scientific offers a complete deep learning solution that includes our Core Scientific Plexus^TM Software Stack, and the Core Scientific Cloud for Data Scientists^TM AI Platform.